Terms of use
Updated : 14 November 2024
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These Terms of Use govern your access to and use of the-facialists.com (the "Website"). THE FACIALISTS offers online and in-person training in facial beauty, skincare, and the sale of cosmetic products. We also provide coaching and support for beauty professionals, including beauty salons, spas, and cosmetic stores. By accessing or using our Website, you agree to be bound by these terms and our Privacy Policy. Please read these Terms of Use carefully before using our Website.
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1. Content Ownership and Website Usage
All content, including but not limited to photos, text, videos, graphics, and designs on this Website, are owned by THE FACIALISTS or used under license (e.g., from Canva and Adobe). Photos, particularly those depicting results, testimonials, or partner use, cannot be reused, republished, or redistributed without our prior written consent.
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Restrictions on Use: Users are prohibited from reselling, reusing, or publishing any content, including training materials, advice, or blog posts, without our authorization.
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2. Account Registration and User Responsibilities
To purchase products, enroll in training, or participate in webinars, workshops, and other online activities, users must register on our Website. By registering, you agree to:
- Provide accurate and complete information.
- Update your account details as necessary to keep them current.
- Be at least 18 years old to create an account or access our training.
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Account Termination: THE FACIALISTS reserves the right to terminate accounts under circumstances including but not limited to misuse, fraud, offensive content (including discriminatory remarks), use of fraudulent payment methods, and unauthorized reselling of our content or training materials.
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3. Purchase and Payment Terms
Payment Methods: We accept payments via credit cards (processed by Stripe, Sumup, or Zettle), PayPal, Alma, Klarna, bank transfers, and payment links. Cash payments are not accepted. We offer installment payments, subject to approval by our banking partner.
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Refund Policy:
- Cosmetic Products: Returns and refunds are accepted within 14 days of receipt, provided products are unopened, in original packaging, and undamaged.
- Courses: Refunds are available within 7 days of purchase if the course has not been started. Once a course has begun, no refunds will be issued, and the full course fee is due. Refunds are not available for workshops, limited-space webinars, or courses purchased at conventions or exhibitions.
Subscription Services: Monthly subscriptions to our online community are non-binding and may be canceled at any time. However, once a month is paid, it is non-refundable for that month.
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4. Intellectual Property
All content, including courses, materials, and training content, is owned by THE FACIALISTS and is protected by intellectual property laws. Users are prohibited from copying, reselling, or distributing any materials from our Website without express permission.
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Trademark: "THE FACIALISTS" is a registered trademark with the INPI in France and OMPI in the United States. Unauthorized use of our trademarks, logos, or brand identity is strictly prohibited.
5. Personalized Services and Confidentiality
Accurate Information: Users must provide accurate information, such as skincare preferences, to receive personalized recommendations.
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Confidentiality of Personalized Advice: Users are prohibited from sharing training content, personalized advice, or any materials received from THE FACIALISTS without our consent. Legal action may be taken against unauthorized sharing.
6. Limitation of Liability
Service Disclaimer: THE FACIALISTS does not guarantee specific skincare results from using our products or services. Additionally, THE FACIALISTS does not guarantee financial results from the training courses it offers. It is the responsibility of the participant to apply the training content and advice as provided; however, no results, including financial outcomes, are guaranteed.
Medical Disclaimer: Our advice and services are not substitutes for professional medical advice. Users should consult healthcare professionals as needed for medical concerns.
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7. Third-Party Links and Resources
Our Website may contain links to third-party websites. THE FACIALISTS is not responsible for the privacy practices, content, or policies of external websites, and we encourage users to review the privacy policies of any linked sites.
8. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. Significant changes will be notified to users via email or a site notice, while minor updates will be posted with an updated date at the top of these Terms.
9. Contact Information
For any inquiries, including legal matters, please contact us at:
THE FACIALISTS
Email: contact@the-facialists.com